Leadership Development Services

Helping leaders resiliently lead people, the work and themselves through continued change and transition in a way that has people engaging, contributing and thriving

How can you help your leaders to not only deepen their leadership practice but ensure they’re well-equipped and ready to resiliently lead in the post-pandemic world of work?

 

The transition into the post-pandemic world of work will require that your leaders are well-equipped to not only lead their people, the work and themselves through the changing tides ahead but to do so in a way that fosters agility, growth and resilience.

Your leaders, from first-time managers to senior leaders, will benefit from deepening their leadership practice and enhancing their capacity for compassion, empathy and emotional intelligence so they’re able to help people bounce back, bounce forward and stay bouncy. It’s also going to be important to develop and grow your leaders’ essential skillset so they can listen, engage, empower and coach the people they serve in a way that makes them feel like they belong and are appreciated.

Let’s talk. I can help.

Developing and growing resilient leaders.

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Resiliently lead people.

Let’s empower your managers to be a beacon in the stormy seas of change and to deepen their leadership practice so that they can more effectively and compassionately lead others through the disruptions, challenges and uncertainties of change today and tomorrow. Let’s get your leaders better equipped to help people feel that they: are included and belong; have opportunities to learn and grow; are able to balance work and life roles; can set healthy boundaries; can adapt to and navigate changes; and can make meaningful, purposeful and fulfilling contributions. Inspire your leaders to create and nurture a more human-centric culture in which it feels safe for people to show up authentically, engage wholeheartedly and feel like resilient thriving is possible.

 
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Resiliently lead the work.

Let’s help your leaders gain clarity on what matters most so they can strategically think through, organize, focus, plan and prioritize the work and then be able to communicate the “why” behind those decisions and priorities. We can develop their capacity for identifying how each person can make meaningful contributions that are aligned with the team and the organization’s mission and key priorities. Let’s foster their ability to know when to shift, adapt, pivot or stay the course. We can enable them to be able to move the work forward in a way that engages and energizes people instead of burning them out. This is an opportunity to develop leaders who can inspire creative collaboration; celebrate accomplishments; and create a culture of resilient contributions.

 
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Resiliently lead themselves.

Leaders will be essential in helping their people and teams to be able to navigate the transition to the post-pandemic world of work. In order to do so, they’ll need to deepen their self-awareness and foster their capacity to resiliently contribute, grow and thrive. Let’s show them how they can be more present, engaged, empowered and agile so they can effectively navigate and lead through the changes and shifts ahead. They’ll benefit from learning how to reset and sustain their personal energy and nurture their wellbeing and welldoing. Let’s teach them how to: re-establish healthy boundaries between work and life roles; gain clarity on what matters most, feels meaningful and fulfilling; chart an energizing course for moving forward; and take purposeful action.

Leadership Development Services

Program Development

Let’s design, develop and deliver learning programs and experiences that’ll help foster your leaders’ and managers’ capacity to resiliently lead people, the work and themselves through change and transition. Custom programs are tailored to meet the unique needs of your leaders and managers and can include: webinars; on-demand programs; peer learning circles; coaching cohorts; or when the time is right, offsites or retreats.

Content Development

Let me help you by developing engaging and inspiring content and materials that are designed to foster your leaders’ or managers’ capacity to resiliently lead and thrive in times of change and in the post-pandemic work world. I specialize in creating easily digestible, visual learning content assets that can be curated by your team and accessed by your leaders in the flow of work via platforms like Microsoft Teams, Microsoft Viva or Slack.

Facilitation & Cohort Leader

In addition, to facilitating the programs that I custom develop for clients, I can provide facilitation, cohort leadership, facilitated peer learning circles or be a guest speaker for one of your programs. I can help co-facilitate your leadership development or resilient leadership programs and experiences for your leaders or your client’s leaders. Need a skilled cohort leader and coach for your program? I can help. Let’s talk.

Individual & Group Coaching

Looking for a seasoned, certified and credentialed leadership and executive coach to add to your roster of external coaches? I’d love to be of service. Let me help by providing 1:1 coaching for your individual leaders and managers or for your client’s leaders and managers. I can also develop and/or lead group coaching or facilitated peer learning circles for your leaders and managers or your client’s leaders and managers. I’m here to help.

Leadership Development Program Themes

Leading Through Times Of Change.

Learn what it takes to effectively and empathically lead people, the work and yourself through times of change and uncertainty. Foster agility, growth and resilience that will help everyone to gain clarity, navigate the unknown, and bounce back, bounce forward and stay bouncy.

 

Leading People, The Work & Yourself.

Learn what you can do to more effectively lead people, the work and yourself forward in times of change, uncertainty and transition. Develop your capacity to lead with vision, understanding, clarity and agility even in volatile, uncertain, complex and ambiguous situations.

Fostering Resilience & Agility.

Learn what you can do as a leader or a manager to foster individual resilience and agility. Leaders play a key role in helping to empower, develop and grow their direct reports in a way that allows them to be agile and flexible and resiliently navigate and thrive in times of change.

 

Essential Leadership Practices.

Learn what you can do to deepen your leadership practice and enhance your leadership skills so you can: make a difference through ongoing 1:1s; give helpful and actionable feedback; have empowering coaching conversations; and be an inclusive leader.

Leading In The Post-Pandemic World.

Learn how to effectively, empathically and resiliently navigate and lead in the shifting landscape of the post-pandemic world of work. Leaders will play an essential role in empowering the people they serve in a way that fosters growth, resilient thriving, wellbeing and welldoing.

 

Empowering Coaching Conversations.

Learn how to develop and grow your capacity as a leader for having empowering coaching conversations with your direct reports. You’ll learn the art of actively listening; asking insightful questions; reflecting back what you’ve heard and helping to reframe perspectives.

What could be possible in your organization if your leaders deepened their capacity for resilient leadership and leading through change?

FAQs

 

Are offerings off-the-shelf or custom?

I work closely with clients to identify their unique needs and design a custom leadership development learning solution or program to meet those needs and fit within their budget. I’ll collaborate with you to gain clarity on learning objectives, program goals and overall outcomes. Together, we’ll identify themes and approaches that’ll meet your leaders and managers where they’re at and help to foster their growth and development as resilient leaders and deepen their leadership practice.

What is Susan’s facilitation style?

Clients describe my facilitation style as authentic, engaging and inspiring. They describe me as a great listener who is fully present, empathetic and caring. My approach is creative, visual and interactive. I leverage the latest virtual facilitation tools and strategies. I create safe spaces that foster learning and growth whether in an: in-person or virtual program; 1:1 coaching; or peer learning circle. Clients say that my expertise in and passion for leadership, resilience and wellbeing is self-evident.

What’s your learning content style?

As a lifelong learner, I’m an avid researcher of the latest trends, research findings and best practices in resilience, leadership and wellbeing. One of my strengths is distilling knowledge into easily digestible, visual and empowering learning content elements that can be curated in learning in the flow of work solutions and participant guides. I create engaging content that’s designed to inspire and foster learning and growth and that’s aligned with your brand.

Do you create content and programs?

I can develop both custom, integrated learning programs and related content for clients focused on resilient leadership and leadership essentials. Or I can develop standalone, engaging, visual learning content that clients can curate directly through their internal channels and platforms. I specialize in creating engaging, inspiring and empowering learning content that can be delivered to employees in the flow of work via platforms such as Microsoft Teams, Microsoft Viva or Slack.

What learning programs do you offer?

I’ll work closely with you to create leadership development and resilient leader learning programs that are tailored to meet your leaders and managers’ unique needs or your client’s needs. I specialize in developing learning in the flow of work solutions as well as webinars, virtual learning series, facilitated peer learning circles, group coaching and facilitated retrospectives, retreats and offsites. You’ll find a list of possible resilient leader and leadership development themes above.

What coaching solutions do you offer?

As a credentialed and certified coach with more than 20 years of experience, I can help you to create coaching solutions that will meet the needs of your leaders and managers. I provide individual 1:1 leadership, executive, transition and onboarding coaching for early-in career managers as well as seasoned leaders. I offer custom, facilitated peer learning circles or group coaching cohort programs focused on resilient leadership, leadership essentials, and transition, career and onboarding topics.

Let’s explore the possibilities & make a plan for developing & growing your resilient leaders.